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That name is Sema Group Telecoms. We are operating at the forefront of mobile communications, providing value added intelligent network solutions which drive performance for many of the world's leading network operators. Our pioneering technology, combined with the global reputation and resources of Sema Group, means we are uniquely positioned to capitalise on the enormous potential of this dynamic, international market. Our business grew by over 100% last year and we're confident that the best is yet to come. This is your opportunity to be part of our continuing success.

• As part of a small, focused sales team you will drive forward our expansion in key territories, establishing and developing new customer relationships within strategically targeted accounts. Whilst you will focus on growing the INS customer base, a key aspect of this role will be to identify opportunities for Sema Group Telecoms' wider capabilities and to co-ordinate the preparation of complex, large scale proposals.

• Your sales background could be in software, hardware or networking but ideally you will have experience of selling value added solution within the Telecoms industry. Clear evidence of initiating, negotiating and securing high value contracts is essential. You must demonstrate the personal presence, communication skills and adaptability which will enable you to build board level relationships in an international business environment. These roles will involve significant travel and European language skills would be a distinct advantage.

• As the primary interface for new customers, you will ensure the effective implementation of INS products and services in line with commercial and technical objectives. This will involve responsibility for all operational, financial and customer relationship issues.

• You should have 3-5 years' project and/or account management experience involving the delivery of complex software or services within the Telecoms industry. Process and people management skills are essential, as is the ability to gain the trust and confidence of both clients and colleagues.

• All of the positions provide the scope for excellent career development within a highly successful global business. Sema Group Telecoms can offer the energy and excitement of a fast growing systems business, together with the first class training and support you would expect from a world class company.

A leading player in the IT Sector aiming to be the No.1 Network Integration Service Provider. Due to continued expansion our Client now requires Principal Consultants.

Outstanding opportunities exist within the Networking Division of this International Network Integrator. This is an external commercial consultancy role where you will report to a managing consultant. You will need excellent Networking Infrastructure experience with good experience with Operating Systems namely NT and Novell.

Possessing excellent technical skills backed by client facing talents which continue to result in your success from a minimum of 8-10 years experience within the industry. Remit to tackle high end bid Pre-Sales with the majority of your work being revenue driven. Able to function well independently as well as part of a team. Being of a dynamic nature and having excellent presentation and negotiation skills you will be able to take client requirements and provide a first class solution within the parameters and time scales provided. You will also be competent at network design and have a firm understanding of protocols including Ethernet, FDDI and ATM and how they inter- operate. Occasionally you will become part of the bid team as well as designing networks and recommending changes to design and presenting reports to clients.

For key candidates promotion beckons, offering the opportunity to become Senior Principle Consultants or Business Managers.

London, East Anglia, Glasgow, East Yorkshire / Humberside, Manchester and Bristol / Avon

Ericsson's 90,000 employees are active in more than 130 countries. Their combined expertise in fixed and mobile networks, mobile phones and infocom systems makes Ericsson the world's leading supplier in telecommunications.

Our Business Networks Division sells sophisticated and innovative solutions, systems and services for the transmission of voice, data, text and image over private networks, call centres, mobile business comms, personal applications and Network Management.

The Customer Service Technician is one of the customer's primary contacts within Ericsson Business Networks Division in the UK. Therefore, the role of Customer Service Technician is critical to the continuing success of the business and the development of excellent customer relations.

Working from a home base, the individual will be a member of a small team of Customer Service Technicians with responsibility for providing service and maintenance support to specific customers within a geographical area. The team's key objective is to ensure the highest level of customer satisfaction is delivered through the resolution and proactive management of issues and requirements.

Expertise in telecommunications Support.

PC literacy is a pre-requisite.

Sound customer facing and interpersonal skills.

An understanding of datacomms, systems integration and Ericsson MD110 will be a distinct advantage.

Attitude and ability to progress is a key requirement for success within the world's leading supplier in telecommunications.

An ability to self manage and prioritise your work-load.

The Diagnostic Specialist based at our Business Networks Division Customer Support Centre, is responsible for the remote analysis and resolution of all customer faults and enquiries in the UK. Operating within a regional team, the Diagnostic Specialist will liaise with and provide technical assistance direct to our customers as well as to Customer Service Technicians working in the field.

It is essential that a high level of ownership of all faults is maintained by the Diagnostic Specialist and that they ensure customers are kept informed at all times as to the progress of their enquiry.

Expertise in remote diagnostics within a telecommunications environment.

Expertise of Ericsson MD110 would be a distinct advantage.

Relishes working in a busy, pressurised team.

Strong customer interface skills.

Excellent PC skills.

A flexible and responsible attitude.

A broad-based knowledge of voice/data and systems integration.

Positions will be based at Burgess Hill, West Sussex.

Human Resources Ltd 2-6 Easthampstead Road Wokingham Berkshire RG40 2EG United Kingdom

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